Pattern
Associate Director of TikTok Shop
Lehi, UT, US · Hybrid · Director · Full-time · Posted Sep 8, 2026
- Experience
- 6+ years in e-commerce, marketplace management, or digital agency environments, including at least 1-2+ years in a direct team management or supervisory role.
About the job
Leads and develops TikTok Shop account managers while directing strategy and growth for a portfolio of major brand partners.
What you'll do
- Manage, mentor, and scale a team of TikTok Shop Account Managers; improve team capacity and client delivery standards.
- Own strategy and partner relationships for flagship brands, driving GMV growth through live shopping, affiliate outreach, content optimization, and ad spend.
- Present performance reviews and growth plans, escalate client issues, and collaborate with Product, Engineering, Creator Operations, and Marketplace teams.
What they ask for
- Proven experience managing and scaling brand growth on TikTok Shop, with deep knowledge of TikTok affiliate ecosystems, creator alignment, and shop operations.
- Strong leadership and coaching capabilities, including setting performance standards and building scalable processes.
- Advanced analytical skills to translate marketplace metrics into business strategies and revenue growth plans.
- Executive-level written and verbal communication skills, including client negotiations and internal alignment.
Tools
TikTok Shop, Pattern Creators
Model-written summary · the original posting is authoritative