Pattern
Senior Manager of Brand Experience
Lehi, UT, US · Hybrid · Manager · Full-time · Posted Sep 23, 2026
About the job
Leads a team of operations managers and drives marketplace strategy and operational execution for brand partners, with a focus on scaling TikTok Shop.
What you'll do
- Coordinate procurement, inventory, and fulfillment with supply chain and logistics teams to support creator-driven demand.
- Lead TikTok Shop product listing and storefront optimization, product launches, creative assets, and shop health.
- Manage and mentor execution teams, improve cross-functional workflows, and protect brand integrity through price parity and unauthorized seller monitoring.
What they ask for
- Strong project management skills, including managing complex workstreams while maintaining speed and quality.
- High emotional intelligence, assertive cross-functional influence, and stakeholder management skills.
- E-commerce operations, store health, PDP optimization, or marketplace management experience.
- Ability to manage distributed execution teams, including offshore support.
Nice to have
- TikTok Shop or Amazon experience is highly valued.
Tools
TikTok Shop, Amazon
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