PayPal
Director, Experience Design
$198K–$294K
Austin, Texas, United States of America · Director · Full-time · Posted Oct 21, 2026
- Experience
- 10+ years relevant experience; 2 years leading others. The posting allows an equivalent combination of education and experience.
- Education
- Bachelor’s degree or equivalent combination of education and experience.
About the job
Leads the strategy and design of a unified payments and checkout experience, aligning teams and evolving fragmented flows into a scalable system.
What you'll do
- Define end-to-end experience strategy and shared patterns across checkout, payments, and the commerce lifecycle.
- Influence executives and partner teams to balance customer needs, conversion, risk, compliance, and technical constraints.
- Hire, develop, and lead designers; use experimentation and customer and funnel insights to improve outcomes.
What they ask for
- 10+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
- 2 years of experience leading others.
Nice to have
- Experience leading design for payments, checkout, commerce, financial services, or complex transactional systems at scale.
- Expertise in systems thinking, platform design, and design systems.
Pay
Austin, Texas: ($198,000.00 - $294,250.00 Annually) — base pay
Model-written summary · the original posting is authoritative