PayPal
Head of Payment Operations, PayPal Bank
$124K–$204K
Utah, United States of America (Virtual) +4 · Director · Full-time · Posted Oct 7, 2026
- Location
- Utah, United States of America (Virtual)
Illinois, United States of America (Virtual)
Texas, United States of America (Virtual)
Northern California, United States of America (Virtual)
New York, United States of America (Virtual) - Experience
- 10+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience; additionally, 5+ years in senior management or Director-level leadership and 10+ years of progressive regulated financial-services experience are specified.
- Education
- Bachelor’s degree in Business, Finance, economics, Accounting, or a related discipline (or equivalent combination of education and experience).
About the job
Leads PayPal Bank’s payment, settlement, deposit, and loan operations, building and running controls, governance, regulatory readiness, and operational teams for a newly chartered bank.
What you'll do
- Establish and oversee card settlement, ACH, deposit, loan-payment, reconciliation, dispute, and exception operations and controls.
- Build the bank’s payment operations framework and systems in partnership with Technology, Finance, Risk, Credit, Treasury, and service providers.
- Serve as the operational liaison to regulators and auditors; manage reporting, examination readiness, and remediation.
What they ask for
- Bachelor’s degree in Business, Finance, economics, Accounting, or a related discipline (or equivalent combination of education and experience).
- 5+ years in a senior management or Director-level leadership role overseeing operational teams and first-line controls.
- 10+ years of progressive experience in payment operations, banking operations, or financial services within a regulated financial institution.
- Knowledge of card network rules, NACHA Operating Rules, BSA/AML requirements, Regulation E, Regulation W, and third-party risk management; experience with large-scale payment operations and banking regulators.
Nice to have
- CPP, AAP, CAMS, or equivalent certification.
- Experience in a bank-fintech partnership, sponsor bank, embedded finance, or acquiring bank model; familiarity with SAR/CTR governance.
Pay
$123,500.00 - $183,700.00 Annually USD (base salary); $130,500.00 - $193,600.00 Annually USD (base salary); $137,000.00 - $203,500.00 Annually USD (base salary)
Tools
Visa, Mastercard, ACH, NACHA, FDIC, Regulation E, Regulation W, BSA/AML/OFAC
Model-written summary · the original posting is authoritative