Senior Experience Researcher

What you'll do

• Own research programs from framing questions and planning through execution, findings, and stakeholder action.
• Design and conduct qualitative and quantitative research, including vendor-managed projects, and synthesize insights from varied data sources.
• Present actionable recommendations and partner with design, product, engineering, and go-to-market teams to influence product decisions.

What they ask for

• At least 3 years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.

Nice to have

• 5+ years in user experience research, product strategy, and/or market research, or equivalent project/portfolio experience with B2B audiences.
• Experience researching enterprise or mid-market decision-makers and/or developers; financial services, payments, or platform ecosystem background is also preferred.

Pay

USD 129,500.00 - 191,950.00 annually (base pay; New York City, New York); USD 117,500.00 - 174,350.00 annually (base pay; Chicago, Illinois); USD 117,500.00 - 174,350.00 annually (base pay; Austin, Texas); USD 129,500.00 - 191,950.00 annually (base pay; San Jose, California)

AI focus

Identify and implement innovative research techniques and emerging tools, including AI methods, to address business needs.