PayPal
Staff Experience Researcher
$145K–$236K
New York City, New York, United States of America +3 · Staff · Full-time · Posted Oct 14, 2026
- Location
- New York City, New York, United States of America
Chicago, Illinois, United States of America
San Jose, California, United States of America
Austin, Texas, United States of America - Experience
- 5+ years relevant experience; alternatively, any equivalent combination of education and experience.
- Education
- Bachelor’s degree, or equivalent combination of education and experience.
- Visa sponsorship
- Visa sponsorship through PayPal is not available for this position now or any time in the future.
About the job
Leads end-to-end mixed-methods research across enterprise products, translating insights into user-centered experiences for businesses, marketplaces, and partners.
What you'll do
- Plan and conduct research, including user testing, surveys, and data analysis, to inform decisions.
- Analyze complex research findings and lead projects that improve user experiences.
- Develop research roadmaps and improve research methods, data collection, and team practices.
What they ask for
- 5+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience.
- Mixed-methods research background.
Pay
USD $159,500.00 - $236,500.00 annually base salary (New York City, New York); USD $145,000.00 - $215,050.00 annually base salary (Chicago, Illinois); USD $145,000.00 - $215,050.00 annually base salary (Austin, Texas); USD $159,500.00 - $236,500.00 annually base salary (San Jose, California)
Model-written summary · the original posting is authoritative