PDI Technologies
Head of Security & Network Operations
Remote US +1 · Remote · Director · Full-time · Posted Oct 14, 2026
- Location
- Remote US
Alpharetta, GA - Experience
- 12+ years in security operations, network operations, or infrastructure operations, including 7+ years in leadership.
- Education
- A bachelor's degree in a related field or equivalent experience.
About the job
Leads PDI’s customer-facing SOC, NOC, and threat intelligence operations as one global 24/7 service, overseeing delivery, security and network outcomes, costs, and modernization.
What you'll do
- Design and lead the converged operating model, including teams, coverage, processes, and incident response.
- Own operating budget, staffing, tooling and vendor spend, service quality, and delivery economics.
- Lead major incidents and customer communications while setting the roadmap for automation, AI-assisted operations, and integrated monitoring.
What they ask for
- 12+ years in security, network, or infrastructure operations, including 7+ years in leadership and experience leading managers.
- Track record running a 24/7 operation of 100+ people; deep SOC or NOC experience and working knowledge of the other.
- Experience owning an operating budget and improving cost to serve or margin; proven major-incident leadership and customer/executive communications.
- Strong grasp of security and network operations tooling; executive presence and willingness to travel internationally.
Nice to have
- Experience at an MSP, MSSP, MDR, or managed network services provider; in multi-site sectors or with PCI DSS; or leading a converged SOC and NOC or offshore delivery centers.
- Automation or AI-driven operations experience; familiarity with SOC 2, ISO 27001, ITIL, AWS, Azure, or GCP; certifications such as CISSP, CISM, or ITIL.
Tools
SIEM, SOAR, EDR/XDR, PCI DSS, SOC 2, ISO 27001, ITIL, AWS, Azure, or GCP
AI focus
Lead the shift to AI-assisted, automated operations to reduce manual work, alert noise, and response times; a track record of leading AI-driven operational change is a nice-to-have.
Model-written summary · the original posting is authoritative