PDI Technologies
Manager, Accounting Services (Managed Services)
Temple, TX · On-site · Manager · Full-time · Posted Oct 16, 2026
- Experience
- Experience managing a large, hourly, or shift-based workforce; prior direct management of hourly employees is required. No years specified.
- Education
- Bachelor’s degree in accounting, finance, business, operations, or a related field.
About the job
Leads a managed services team processing customer financial transactions, overseeing daily service delivery, performance, staffing, customer relationships, and operational improvement.
What you'll do
- Lead, coach, and develop supervisors, analysts, account managers, and hourly employees; monitor performance and conduct evaluations.
- Oversee daily operations, including staffing, scheduling, workload distribution, attendance, and coverage.
- Use operational and financial data to improve service quality and efficiency, maintain documentation, and support customer relationships and issue resolution.
What they ask for
- Experience managing a large, hourly, or shift-based workforce, including prior direct management of hourly employees.
- Experience in accounting services, financial operations, managed services, or customer account management.
- Working knowledge of financial accounting principles and regulatory or compliance requirements.
- Bachelor’s degree in accounting, finance, business, operations, or a related field; ability to work onsite in Temple, TX.
Nice to have
- Experience with PDI Enterprise or similar business software.
- Experience using performance metrics, automation, or AI-enabled tools to improve service delivery and operational efficiency.
Tools
PDI Enterprise
AI focus
Experience using AI-enabled tools to improve service delivery and operational efficiency is listed as a qualification; no specific AI responsibilities are described.
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