Peregrine
Southwest Regional Lead, Customer Delivery
$195K–$225K
San Francisco, CA +1 · Full-time · Posted Jun 16, 2026
- Location
- San Francisco, CA
San Francisco, California, United States - Experience
- 8+ years in enterprise software delivery, consulting, or business operations leadership, with at least 3 years managing customer-facing teams.
About the job
Leads a regional customer delivery team responsible for deploying Peregrine’s platform, driving customer adoption and outcomes, managing renewals and expansion, and developing regional growth.
What you'll do
- Own and oversee the customer delivery lifecycle, including deployment, workflow development, training, adoption, and customer health.
- Manage, coach, and develop customer-facing delivery staff while coordinating regional resources and resolving deployment issues.
- Drive regional customer outcomes, renewals, adoption, and account growth in partnership with Sales and other teams.
What they ask for
- 8+ years in enterprise software delivery, consulting, or business operations leadership, including at least 3 years managing customer-facing teams.
- Demonstrated ownership of end-to-end customer outcomes, including time to value, adoption, renewal, and expansion metrics.
- Willingness to travel within the region regularly (~50%).
- When not traveling, work in the SF office 4 days/week.
Nice to have
- Experience in or strong familiarity with public safety, law enforcement, or government technology.
Pay
$195,000 — $225,000 USD (annual salary)
Model-written summary · the original posting is authoritative