PermitFlow
Permit Operations Lead (Fully Remote)
$70K–$100K
USA +1 · Remote · Full-time · Posted Dec 2, 2025
- Location
- USA
Canada - Experience
- 3–5+ years of relevant experience; 2+ years leading, managing, and mentoring teams preferred.
About the job
Leads customer-facing permit operations, overseeing permit applications and approvals while supporting customers and developing junior team members.
What you'll do
- Serve as customers’ primary contact for permit status, timelines, and requirements; provide reports and updates.
- Oversee permit applications end to end, ensuring accuracy and compliance, and proactively work to expedite approvals.
- Coach and oversee junior team members and improve workflows and operational efficiency.
What they ask for
- 3–5+ years of relevant experience in construction permitting, project management, or a similar role.
- Strong understanding of permitting processes, regulations, compliance standards, and jurisdictional differences.
- Strong project management and communication skills, including managing customer relationships and collaborating with AHJs.
- Experience in customer success, customer experience, or sales, with a record of delivering high-quality service.
Nice to have
- Experience managing permitting projects across multiple states or regions.
- 2+ years leading, managing, and mentoring teams.
Pay
$70K – $100K (base salary)
Tools
AI tools
AI focus
Use AI tools and emerging technologies to improve workflows and customer outcomes.
Model-written summary · the original posting is authoritative