Persona
Solutions Engineer
$105K–$170K
San Francisco · Hybrid · Full-time · Posted Jan 20, 2026
- Experience
- 3–7 years in a technical, customer-facing role.
About the job
Advises customers on designing, implementing, and optimizing Persona’s identity platform, while improving internal tools and processes.
What you'll do
- Own customer technical delivery from discovery and design through deployment, QA, and post-launch support.
- Advise customers on architecture and solutions, and partner with account teams to support retention and expansion.
- Share customer insights with Product and develop reusable tools, documentation, automations, and playbooks.
What they ask for
- 3–7 years in a technical, customer-facing role.
- Technical fluency across APIs, integrations, and web development concepts.
- Strong communication skills and demonstrated ownership of complex projects from scoping through implementation.
- Willingness to travel up to 25% of the time for customer engagements.
Nice to have
- Familiarity with scripting (Python, SQL, Bash, Ruby).
- Experience in compliance, identity verification, or fraud prevention.
Pay
$105K – $170K (base salary)
Tools
APIs, Python, SQL, Bash, Ruby
Model-written summary · the original posting is authoritative