Persona
Tech Ops Analyst
$90K–$140K
New York · On-site · Full-time · Posted Jun 17, 2025
- Experience
- 3 years of experience working in IT or equivalent experience.
About the job
Provides front-line IT support for New York City employees and helps maintain internal systems, equipment, and workplace technology.
What you'll do
- Support New York City employees, including leadership, with IT needs.
- Coordinate employee onboarding and offboarding with People Ops and set up video conferencing for company all-hands.
- Procure and track employee tech equipment and research tools to improve internal efficiency.
What they ask for
- 3 years of experience working in IT or equivalent experience.
- Experience with macOS, Google Workspace, Jamf Pro, and Okta.
- Working knowledge of computer systems, security, network and systems administration, databases, and data storage systems.
- Strong problem-solving, collaboration, and communication skills, and a firm grasp of IT best practices.
Pay
$90K – $140K USD base salary
Tools
macOS, Google Workspace, Jamf Pro, Okta
Model-written summary · the original posting is authoritative