Phoebe
Forward Deployed Engineer
New York City · On-site · Full-time · Posted Mar 6, 2026
- Experience
- 2+ years shipping real products.
About the job
Works directly with home care and home health customers to implement solutions, resolve issues, support sales, and turn customer feedback into product improvements.
What you'll do
- Understand customer pain points and design and implement end-to-end solutions, including implementation fixes and customizations.
- Work with sales and GTM to close deals and activate customers.
- Identify recurring customer needs and feed them into the product roadmap.
What they ask for
- 2+ years shipping real products.
- Ability to work across the stack.
- Enjoy speaking with customers.
- Experience with LLMs in production, or eagerness to work with them.
Nice to have
- Stay current with AI development workflows and use coding agents to automate engineering, observability, and development workflows.
Tools
LLMs
AI focus
Uses AI development workflows and coding agents to automate engineering, observability, and the development workflow; the company builds AI teammates for home care and home health agencies.
Model-written summary · the original posting is authoritative