Plaid
Account Management Lead - SMB
$214K–$289K
San Francisco HQ · Hybrid · Full-time · Posted May 20, 2026
- Experience
- 8+ years; ideally 3+ years managing a revenue-driving team.
About the job
Leads Plaid’s SMB account management team, setting strategy and growing customer relationships, renewals, and revenue.
What you'll do
- Recruit, hire, develop, and coach account managers supporting SMB customers.
- Set and execute strategy for upsell, cross-sell, renewals, and team efficiency.
- Build customer relationships with executives and collaborate cross-functionally to guide SMB strategy.
What they ask for
- Proven success driving account-management revenue at a technology company, serving SMB or financial-services clients.
- Experience in both new-customer acquisition and install-base account management.
- Strong ability to communicate technical and financial value propositions and build stakeholder relationships.
- Strong analytical and communication skills.
Nice to have
- 3+ years managing a revenue-driving team.
- Experience in a hyper-growth environment.
Pay
$213.6K – $289.2K (base salary); offers equity and commission, amounts not stated.
Model-written summary · the original posting is authoritative