Plaid
TechOps Site Support
$119K–$140K
Seattle Office · On-site · Full-time · Posted Sep 21, 2026
About the job
Supports Plaid employees’ in-office technology by maintaining conference-room AV, troubleshooting workplace hardware and basic network issues, and managing IT and AV inventory.
What you'll do
- Troubleshoot conference-room and shared-space AV systems and support live meetings.
- Resolve office hardware issues involving peripherals such as printers, monitors, and keyboards.
- Track on-premise IT and AV inventory and, as time permits, assist with remote support requests.
What they ask for
- Experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.
- Experience assisting presenters and providing live support for small and large-scale meetings.
- Hands-on experience with basic network infrastructure and office hardware troubleshooting.
- Strong problem-solving skills and a collaborative, user-focused mindset.
Pay
$118.8K – $140.4K (currency and whether base salary or total pay not stated)
Tools
Google Meet, Zoom, Google Workspace, Okta, MacOS, Iru, Apple
Model-written summary · the original posting is authoritative