Plaid
TechOps Site Support
$119K–$140K
New York City Office · Hybrid · Full-time · Posted Sep 21, 2026
About the job
Supports Plaid’s in-office technology environment by maintaining conference room AV, troubleshooting workplace hardware and networking, and managing IT and AV inventory.
What you'll do
- Troubleshoot conference room and shared-space AV systems, including Google Meet or Zoom setups, and support live meetings.
- Resolve office hardware issues involving printers, monitors, keyboards, and other peripherals; assist remote teammates as time permits.
- Track on-premise IT and AV inventory, including Google Meet hardware and Apple laptops.
What they ask for
- Experience troubleshooting basic AV setup issues, specifically with Google Meet or Zoom conference systems.
- Experience assisting presenters and providing live support for small and large-scale meetings.
- Hands-on experience with basic network infrastructure and office hardware troubleshooting.
- Strong problem-solving skills and a collaborative, user-focused mindset.
Pay
$118.8K – $140.4K (base salary)
Tools
Google Meet, Zoom, Google Workspace, Okta, MacOS, Iru
Model-written summary · the original posting is authoritative