Pliant
Fraud Operations Specialist (m/f/d)
United States (Remote) · Remote · Full-time · Posted Jul 13, 2026
- Experience
- 2–3 years in fintech, payments operations, fraud monitoring, or a related support function.
About the job
Monitors card transactions and payment flows, investigates fraud alerts and incidents, and helps improve detection and operational processes.
What you'll do
- Monitor, triage, and escalate transaction alerts; work with fraud and engineering teams to improve detection.
- Support fraud and system incident response, investigation, root cause analysis, and post-incident reviews.
- Analyze transaction data with SQL and basic Python; help identify fraud trends and improve dashboards, documentation, and processes.
What they ask for
- Solid understanding of card payment flows, fraud scenarios, and payment APIs.
- Hands-on experience with SQL and basic use of Python.
- Familiarity with alerting or monitoring tools, incident response workflows, and ticketing systems.
- Excellent written and verbal communication skills in English; willingness to work fixed shifts including weekend rotations.
Tools
SQL, Python
AI focus
The company uses Ashby AI Criteria to assist with reviewing resumes against the role’s qualifications; humans make all final hiring decisions.
Model-written summary · the original posting is authoritative