PMG
Customer Operations Lead - Media Execution Project Management
Dallas, TX +3 · Full-time · Posted Sep 18, 2026
- Location
- Dallas, TX
Chicago, IL.
Chicago Office
Dallas, Texas - Experience
- 4+ years.
About the job
Leads client-facing media execution projects, coordinating timelines, deliverables, billing, communications, and cross-functional teams while improving operations through AI and automation.
What you'll do
- Manage project scopes, plans, milestones, dependencies, risks, and deliverables across client teams.
- Coordinate client communications, meetings, documentation, billing workflows, and presentation inputs with internal partners.
- Turn successful AI and automation pilots into documented, repeatable workflows and support team adoption.
What they ask for
- 4+ years experience independently managing complex projects across stakeholders and workstreams.
- Experience working directly with clients and coordinating cross-functional teams.
- Experience supporting financial or billing workflows and maintaining accurate project documentation.
- Strong project planning, communication, organizational, risk-management, and workflow-improvement skills; experience applying AI, automation, or technology to improve workflows.
AI focus
Operationalize AI and automation pilots into repeatable workflows; use technology to streamline processes, reduce manual effort, and improve decision-making; support documentation, training, and adoption.
Model-written summary · the original posting is authoritative