Point72 / Cubist
IT Operations Engineer, End User Computing
$110K–$200K
San Francisco +1 · Full-time · Posted Sep 14, 2026
- Location
- San Francisco
North America - Experience
- Minimum 5 years.
- Education
- Bachelor’s degree in technology, computer science, or a related discipline from an accredited institution.
About the job
Leads end-user computing support and operations, improving technology services for the firm’s investment professionals.
What you'll do
- Build, operate, and troubleshoot end-user devices, conferencing, mobile, voice, and collaboration technology; handle workstation builds and lifecycle activities.
- Automate operational tasks, manage incidents and root-cause analysis, and develop user training and documentation.
- Coordinate technology projects, vendors, service providers, and rotational 24x7 on-call support.
What they ask for
- At least 5 years of experience in client service, desktop support, or technical support, including support for PCs, laptops, video conferencing, mobile devices, and voice systems.
- Bachelor’s degree in technology, computer science, or a related discipline from an accredited institution.
- Experience supporting investment professionals in the financial industry; knowledge of market data and electronic trading platforms such as Bloomberg and Neovest.
- Experience with scripting and automation using tools such as PowerShell and Splunk, and with incident tracking systems.
Pay
$110,000-$200,000 USD annual base salary
Tools
Bloomberg, Neovest, PowerShell, Splunk
Model-written summary · the original posting is authoritative