Pomerium
Technical Writer
Remote (United States, Canada) · Full-time · Posted Feb 28, 2025
About the job
Leads technical documentation strategy and creation, shaping the docs site’s information architecture and collaborating across R&D and marketing to document and explain products.
What you'll do
- Research user documentation needs and improve usability; work with R&D to understand product functionality and use cases.
- Create contributor guidance, and develop product naming architecture and style guidance with marketing.
- Edit and proofread documentation, and create release guides and announcement posts.
What they ask for
- Excellent writing and editing skills, including producing clear, concise, engaging documentation.
- Ability to work independently as a self-starter.
- Previous experience working at a startup where change is commonplace.
- Previous remote-work experience with proactive collaboration.
Nice to have
- Exposure to networking and protocols, browser-based authentication, TLS and certificate management, Linux, containerization, Kubernetes, major cloud providers, or Terraform.
Tools
Networking and protocols, Browser based authentication, TLS and certificate management, Common Linux commands and functionality, Containerization, Kubernetes, Major cloud providers, Terraform
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