Popl
Customer Solutions Engineer
$100K–$120K
United States · Remote · Full-time · Posted Oct 29, 2026
- Experience
- 2–5 years in a technical customer-facing role, such as Solutions Engineering, Implementation, RevOps, or Technical CSM.
About the job
Provides technical customer support within Customer Success, helping customers onboard, configure workflows, and use CRM integrations effectively.
What you'll do
- Join customer calls and run onboarding sessions or office hours to resolve setup blockers.
- Guide CRM integrations, field mapping, enrichment workflows, lead routing, and specialized configurations.
- Share customer feedback and technical knowledge with internal teams, including Product and Integrations.
What they ask for
- Strong familiarity with CRM platforms such as Salesforce, HubSpot, and Pipedrive, and HR platforms such as Azure Active Directory, Workday, and Google Workspace.
- Strong troubleshooting skills and ability to explain workflows clearly to non-technical users.
- Able to work independently and collaboratively across Success, Product, and Engineering.
Nice to have
- Familiarity with Zapier; light experience with APIs, JSON, or field-level CRM structures.
- Experience supporting sales or marketing technology stacks in startup environments.
Pay
$100K – $120K (USD, base salary)
Tools
Salesforce, HubSpot, Pipedrive, Azure Active Directory, Workday, Google Workspace, Zapier, APIs
Model-written summary · the original posting is authoritative