Profound
Agency Account Manager
$70K–$140K
New York, New York +2 · On-site · Manager · Full-time · Posted Jun 9, 2026
- Location
- New York, New York
Singapore
London, England - Experience
- 5 or more years of SaaS experience; quota-carrying experience preferred.
About the job
Manages agency customer relationships and commercial growth, driving renewals, expansions, adoption, and measurable value for agencies and their clients.
What you'll do
- Own a portfolio of 40 to 60 accounts and manage renewal and expansion revenue, pipeline, and forecasting.
- Co-manage customer lifecycle activities, deepen adoption, and build relationships across agencies and their enterprise clients.
- Lead executive business reviews and commercial negotiations, partnering with internal teams to improve agency outcomes.
What they ask for
- 5 or more years of SaaS experience in account management, renewals, or expansion sales, with a specific focus on agencies and agency partnerships.
- Track record of exceeding commercial targets through renewals and upsells.
- Strong consultative selling, negotiation, and closing skills, including managing complex deals and procurement processes.
- Strong communication, organization, and data-driven pipeline management skills.
Nice to have
- Quota-carrying experience.
Pay
$90,000 to $140,000 USD base salary; $70K – $140K USD total pay
Tools
CRM
AI focus
The company’s AI platform analyzes prompts and model responses and uses AI agents to automate reporting, draft content, audit pages for readability, and conduct competitive research; this role focuses on customer adoption and commercial growth.
Model-written summary · the original posting is authoritative