Profound
GTM Engineer, Post-Sales
$130K–$200K
New York, New York · On-site · Full-time · Posted Mar 31, 2026
About the job
Build the data systems and automated workflows that help Profound’s post-sales teams retain customers, identify growth opportunities, and scale customer success.
What you'll do
- Create customer health, expansion, and renewal-risk signals from lifecycle data, including surfacing renewal risks 60 or more days ahead.
- Automate customer touchpoints and business review materials, and build routing systems for assigning new customers.
- Analyze customer calls to identify relevant AI use cases and automate building and deploying them at scale.
What they ask for
- Technical fluency in Python or JavaScript, including data pipelines and API integrations.
- Experience with post-sales, customer success, or account management operations.
- Ability to reason statistically and build signal detection and predictive models.
- Comfort operating in ambiguity and structuring an independent roadmap.
Nice to have
- Familiarity with Gainsight, Gong, Salesforce, Dust, or similar customer-facing platforms.
- Experience with agents, LLM APIs, and workflow frameworks.
Pay
$130,000 to $200,000 USD base salary
Tools
Python, JavaScript, Gong, Salesforce, n8n, Gainsight, Dust
AI focus
Use agents, LLM APIs, and workflow automation to detect customer signals, identify customer-specific AI use cases from call transcripts, and automate building and deploying those use cases.
Model-written summary · the original posting is authoritative