Profound
Mid-Market Account Manager
$70K–$140K
New York, New York +4 · On-site · Manager · Full-time · Posted Oct 24, 2025
- Location
- New York, New York
San Francisco, California
Boston, Massachusetts
Singapore
London, England - Experience
- 3 or more years of SaaS experience in account management, renewals, or expansion sales.
About the job
Manages a portfolio of mid-market customers, driving renewals, expansion revenue, adoption, and measurable customer outcomes.
What you'll do
- Own 40–50 accounts and manage renewal and expansion revenue, including pipeline and revenue targets.
- Co-manage the customer lifecycle from onboarding through renewal, building relationships and increasing adoption and value.
- Lead executive reviews, negotiations, forecasting, and cross-functional collaboration to support customer outcomes.
What they ask for
- 3 or more years of SaaS experience in account management, renewals, or expansion sales.
- Track record of exceeding commercial targets through renewals and upsells.
- Consultative selling, negotiation, and closing skills, including managing complex deals and procurement processes.
- Strong communication, organization, and data-driven pipeline management skills.
Nice to have
- Quota-carrying experience.
Pay
$90,000 to $140,000 USD base salary; $70K – $140K USD total pay
Tools
CRM
Model-written summary · the original posting is authoritative