Prolific
Research Consultant
New York +1 · Full-time · Posted Oct 16, 2026
- Location
- New York
New York, New York, United States - Experience
- 5–7 years; contract, consulting, or agency experience is also cited as an option or relevant background.
About the job
Own and launch lifecycle marketing programmes across email and in-app to improve self-serve user activation, retention, reactivation, and expansion.
What you'll do
- Audit lifecycle journeys, segmentation, and tools; identify gaps and set a prioritised roadmap and success metrics.
- Build and launch onboarding, activation, retention, top-up, and reactivation programmes, and run structured experiments.
- Define product-qualified lead (PQL) and expansion signals with Sales/RevOps; report results and document programme logic.
What they ask for
- 5–7 years in lifecycle, CRM, retention, or growth marketing at a product-led/self-serve company, with a track record of improving activation, retention, or expansion metrics.
- Hands-on ownership of lifecycle programmes for a freemium, free-trial, or pay-as-you-go funnel.
- Experience with email/CRM and in-product messaging tools, behavioural segmentation and triggers, product usage data, and lifecycle analysis.
- Experience designing experiments and partnering with Sales/RevOps on PQL or usage-based handoffs.
Nice to have
- Prior contract, consulting, or agency experience, or a record of independently delivering scoped work to a deadline.
Tools
HubSpot, Pendo, Hex, Appcues, Intercom, Braze, Customer.io, Iterable
Model-written summary · the original posting is authoritative