Pure Storage
Lifecycle Account Manager
$141K–$234K
Santa Clara, California +1 · Manager · Full-time · Posted Sep 4, 2026
- Location
- Santa Clara, California
Santa Clara, California, United States - Experience
- 5–8+ years; no alternatives stated.
About the job
Own post-sales account oversight and drive customer capacity utilization, retention, adoption, and subscription expansion across an assigned portfolio.
What you'll do
- Analyze telemetry and account signals to identify underused capacity, renewal risks, and expansion opportunities.
- Lead customer value workshops, track business outcomes, and develop adoption and capacity-activation roadmaps.
- Partner with account teams to mitigate churn, generate qualified expansion leads, and migrate customers to subscription models.
What they ask for
- 5–8+ years in Customer Success Management, Value Engineering, Technical Account Management, or Commercial Account Management in enterprise SaaS, IT infrastructure, or cloud environments.
- Track record leading demanding accounts with $10M+ revenue and building relationships from C-level executives to practitioners.
- Strong understanding of cloud-consumption economics, including ARR, NRR, GRR, and CapEx-to-OpEx transitions.
- Proven ability to identify expansion opportunities, defend renewals, and drive value realization.
Nice to have
- Familiarity with enterprise storage, data management, or infrastructure technologies.
Pay
$141,400 — $234,500 USD (base salary)
Tools
Pure1, Evergreen//One, EDC, Portworx
Model-written summary · the original posting is authoritative