Pyramid Global Hospitality
Agent - Front Desk - PM
The Midland Hotel Chicago · Full-time · Posted Oct 1, 2026
- Education
- High school diploma or equivalent.
About the job
Provides front-desk service at The Midland Hotel, checking in guests, answering questions, resolving issues, and supporting hotel operations during an overnight shift.
What you'll do
- Check in guests, confirm credit, record and fulfill special requests, and provide accurate information about the hotel and local area.
- Deliver customer service, resolve guest problems, and promote hotel programs.
- Follow procedures for charges, cash handling, deposits, and refunds; communicate with the manager on duty and assist other departments.
What they ask for
- High school diploma or equivalent.
- Computer skills.
- Excellent verbal and written communication skills.
- Available to work various shifts, including weekends and holidays; able to stand for the duration of the shift.
Pay
$28.24 - $28.24 USD base salary
Model-written summary · the original posting is authoritative