Pyramid Global Hospitality
Assistant Front Office Manager
$51K
Hammock Beach Resort · Manager · Full-time · Posted Oct 28, 2026
- Experience
- At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
- Education
- A 2-year college degree or a 4-year college degree may satisfy the stated experience alternatives; no degree is specified for the 5-year experience route.
About the job
Assists the Front Desk Manager in running front-office operations, delivering guest service, supervising staff, and maximizing room revenue and occupancy.
What you'll do
- Respond to guest requests and complaints, follow up to ensure satisfaction, and maintain attentive front-desk service.
- Coach and support front-desk staff, assist with hiring, training, and performance appraisals, and help maintain employee morale.
- Review occupancy and revenue, monitor rates and house count, and assist with night-audit oversight and reporting.
What they ask for
- Supervisory experience.
- Proficiency in Windows operating systems.
- Ability to communicate clearly, handle stressful situations, and make timely decisions.
- Ability to work with financial information and basic arithmetic.
Pay
$51,000 - $51,000 USD base salary
Tools
Windows operating systems
Model-written summary · the original posting is authoritative