Pyramid Global Hospitality
Assistant Front Office Manager
Naples Grande Beach Resort · Manager · Full-time · Posted Sep 14, 2026
- Experience
- 2-4 years of Front Office supervisory experience.
About the job
Supports the Front Office Manager by leading daily front office operations and teams to deliver efficient service and memorable guest experiences.
What you'll do
- Supervise front office shifts, check-in and check-out, room inventory, and guest requests.
- Coach and direct team members; assist with training, onboarding, scheduling, and shift briefings.
- Resolve guest concerns, support service recovery, and maintain accurate reporting and compliance.
What they ask for
- 2-4 years of Front Office supervisory experience.
- Strong guest service and leadership skills.
- Working knowledge of hotel PMS systems and Microsoft Office.
- Ability to work flexible schedules, including nights, weekends, and holidays.
Nice to have
- Hilton experience.
Pay
$0.00 - $0.00 USD base salary
Tools
OnQ, Hilton Honors, GRO, Medallia, Microsoft Office
Model-written summary · the original posting is authoritative