Pyramid Global Hospitality
Assistant Guest Services Manager
Sunseeker Resort · Manager · Full-time · Posted Oct 29, 2026
- Experience
- 1–2 years in Front Services, valet, and/or shuttle operations; 1–4 years in a supervisory role in a larger integrated resort/hotel setting.
- Education
- High school diploma, GED, or equivalent.
- Visa sponsorship
- Candidates must be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts uses E-Verify to confirm newly hired employees’ eligibility to work in the United States.
About the job
Supports the Guest Services Manager by supervising Bell, Valet, and Shuttle operations and ensuring efficient, luxury-standard guest arrivals and service.
What you'll do
- Help supervise, schedule, train, and coach Bell, Valet, and Shuttle team members.
- Coordinate luggage, vehicle, group, and guest flow during arrivals; resolve guest requests and complaints.
- Monitor service standards and operations, collaborate with other departments, and support departmental goals.
What they ask for
- High school diploma, GED, or equivalent.
- 1–2 years of experience in Front Services, valet, and/or shuttle operations.
- 1–4 years of supervisory experience in a larger integrated resort/hotel setting.
- Valid driver's license with a clean driving record; ability to work varied shifts, including weekends and holidays.
Nice to have
- Class C CDL license preferred.
- Experience with Forbes Star and AAA Diamond standards is a plus.
Tools
Microsoft Office, CVPS system
Model-written summary · the original posting is authoritative