Pyramid Global Hospitality
Concierge (Full Time Extended Seasonal)
Chatham Bars Inn · Full-time · Posted Sep 3, 2026
- Experience
- A minimum of one year of experience working in a luxury hotel environment as a lobby concierge or experience in a luxury 5-Star or 5-diamond resort is preferred.
About the job
Provides personalized concierge service to hotel guests by arranging dining, entertainment, travel, and recreational activities to support a memorable stay.
What you'll do
- Meet guest needs and requests in line with Chatham Bars Inn and Forbes Five Star and Triple AAA Five Diamond service standards.
- Help guests find dining, entertainment, boating, and travel options, and manage reservations and appointments.
- Assist rental home guests, travel agents, and the leisure sales manager with accommodation recommendations.
What they ask for
- Superior customer service skills.
- Excellent written and verbal skills and strong organizational skills.
- Thorough knowledge of Chatham, Cape Cod, and the Islands.
- Must work weekends and holidays and accommodate AM and PM shifts; able to sit and stand for long periods.
Nice to have
- Luxury hotel lobby concierge experience or experience at a luxury 5-Star or 5-diamond resort.
- Ability to speak additional languages.
Pay
$20.35 - $20.35 USD base salary
Model-written summary · the original posting is authoritative