Pyramid Global Hospitality
Director of Pool and Beach Experience
Hyatt Regency Grand Reserve Puerto Rico · Director · Full-time · Posted Oct 14, 2026
- Experience
- 8+ years of leadership experience in luxury resort, hospitality, recreation, or food & beverage operations.
- Education
- Bachelor’s degree in hospitality, Business, or a related field preferred.
About the job
Leads the resort’s pool and beach operations, overseeing guest experiences, staff, programming, safety, maintenance coordination, and financial performance.
What you'll do
- Direct pool, beach, cabana, recreation, food and beverage, and other outdoor guest operations while maintaining service, cleanliness, safety, and presentation standards.
- Grow revenue and manage budgets, labor, expenses, forecasting, and financial performance.
- Lead and develop the team and resort programming, partnering across departments to deliver engaging guest experiences.
What they ask for
- 8+ years of leadership experience in luxury resort, hospitality, recreation, or food & beverage operations.
- Bilingual.
- Experience managing pool, beach, or resort operations in a high-volume environment.
- CPR/First Aid certification or ability to obtain additional required certifications.
Nice to have
- Bachelor’s degree in hospitality, Business, or a related field.
- Experience creating guest activities, entertainment, recreation, or family programming.
Model-written summary · the original posting is authoritative