Pyramid Global Hospitality
Front desk
Cambria Hotel Columbia Downtown · Full-time · Posted Oct 24, 2025
- Experience
- At least one year in a customer service role with high guest interaction.
About the job
The Front Desk Agent welcomes and checks in guests, provides hotel and local-area information, resolves service issues, and supports hotel operations.
What you'll do
- Check in and register guests, confirm payment, record special requests, and provide information about the hotel and local area.
- Deliver customer service, resolve guest problems, and promote hotel programs.
- Follow procedures for payments, refunds, deposits, and emergency policies; communicate with staff and assist other departments.
What they ask for
- At least one year in a customer service role with high guest interaction.
- A valid driver’s license with no major infractions for 6 months.
- Ability to work as part of a team and solve problems.
- Availability for various shifts, including weekends and holidays, and ability to stand for the duration of a shift.
Nice to have
- Hospitality industry experience.
Model-written summary · the original posting is authoritative