Pyramid Global Hospitality
Front Desk Agent
Chatham Bars Inn · Full-time · Posted Sep 2, 2026
- Experience
- Previous experience preferred but not necessary.
About the job
Provides guest service at the resort front desk, handling check-in and checkout, guest inquiries, room assignments, payments, and related front desk operations.
What you'll do
- Manage guest check-in and checkout, room registration and assignments, keys, and wake-up calls.
- Answer calls and guest inquiries, provide directions and room-rate quotes, and resolve complaints or refer them to management.
- Process guest folios and payments, balance cash, and coordinate with Housekeeping.
What they ask for
- Superior customer service skills and ability to multitask in a fast-paced environment.
- Strong attention to detail and organization; excellent computer skills and telephone etiquette.
- Ability to work cohesively with other departments.
- Well-groomed and able to stand for long periods during shifts.
Nice to have
- Previous experience is preferred but not necessary.
Pay
$21.00 / hr - $21.00 / hr (base salary)
Model-written summary · the original posting is authoritative