Pyramid Global Hospitality
Front Desk Agent
Black Rock Mountain Resort · Full-time · Posted Aug 13, 2026
- Education
- High school diploma or equivalent required.
About the job
Welcomes and checks in resort guests, handles payments and concerns, and coordinates with hotel teams to create a positive stay.
What you'll do
- Check in guests, verify information and payment methods, and fulfill special requests.
- Resolve guest concerns, provide local recommendations, and promote hotel amenities and upgrades.
- Manage cash handling and communicate guest needs to other departments.
What they ask for
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and ability to remain professional under pressure.
- Comfort using computer systems and hotel property management software; training provided.
- Reliable, punctual, and adaptable to a flexible schedule, including weekends, holidays, and evenings.
Nice to have
- Previous experience in a customer-facing role such as Front Desk Agent, Guest Services, or Customer Support.
Pay
$20.29 - $20.29 USD base salary
Model-written summary · the original posting is authoritative