Pyramid Global Hospitality
Front Desk Agent
Pullman Miami Airport · Full-time · Posted Sep 17, 2026
- Experience
- At least one year in a customer service role with high guest interaction.
About the job
Provides front-desk and guest services, including check-in and checkout, reservations, payments, and resolving guest concerns.
What you'll do
- Check guests in and out; take reservations and assist with pre-registration and reservation blocking.
- Process guest payments and resolve challenges to support guest satisfaction.
- Coordinate with hotel departments on guest requests, late checkouts, maintenance needs, and concerns.
What they ask for
- At least one year in a customer service role with high guest interaction.
- Knowledge of Opera Cloud.
- Must be available to work various shifts, including weekends and holidays.
Nice to have
- Hospitality industry experience.
- Bilingual.
Pay
$16-$16 USD base salary
Tools
Opera Cloud
Model-written summary · the original posting is authoritative