Pyramid Global Hospitality
Front Desk Agent
Hilton Birmingham at UAB · Full-time · Posted Oct 27, 2026
- Experience
- At least one year in a customer service role with high guest interaction.
About the job
Welcomes hotel guests, assists with luggage and vehicles, escorts them to check-in and their rooms, and explains hotel amenities to provide a personalized stay.
What you'll do
- Welcome and engage with guests, including opening vehicle and hotel doors.
- Park and retrieve vehicles, escort guests and luggage, and explain hotel amenities.
- Help keep the entrance clean and organized and work with other attendants to personalize guest experiences.
What they ask for
- At least one year in a customer service role with high guest interaction.
- Valid driver's license with no major infractions for six months.
- Ability to work in a team, solve problems, and communicate verbally with guests.
- Able to stand for the duration of a shift and work various shifts, including weekends and holidays.
Nice to have
- Hospitality industry experience.
Pay
$16.00-$16.50 USD per hour (base salary)
Model-written summary · the original posting is authoritative