Pyramid Global Hospitality
Front Desk Agent
Westin Tampa Bay · Full-time · Posted May 19, 2026
- Education
- High school diploma or equivalent.
About the job
Checks in and assists hotel guests, provides information about the property and local area, and works to resolve issues and create a positive guest experience.
What you'll do
- Check guests in, confirm payment and special requests, and provide accurate information.
- Resolve guest problems, promote hotel programs, and communicate pertinent information to the manager on duty.
- Follow procedures for charges, cash handling, deposits, and refunds; assist other departments as needed.
What they ask for
- High school diploma or equivalent.
- Computer skills and excellent verbal and written communication skills.
- Ability to work in a fast-paced setting and stand for the duration of the shift.
- Availability for various shifts, including weekends and holidays.
Nice to have
Pay
$16 - $17 (hourly; pay basis not specified)
Model-written summary · the original posting is authoritative