Pyramid Global Hospitality
Front Desk Agent
Embassy Suites Boston Marlborough · Full-time · Posted Jan 14, 2026
- Experience
- At least one year in a customer service role with high guest interaction.
About the job
Welcomes hotel guests, assists with luggage and arrival, and helps create a personalized stay by sharing information about the hotel and local area.
What you'll do
- Welcome and engage with guests throughout their stay, providing exceptional customer service.
- Assist guests with luggage and escort them to their rooms.
- Work with other attendants to provide personalized guest experiences.
What they ask for
- At least one year in a customer service role with high guest interaction.
- Valid driver's license with no major infractions for 6 months.
- Ability to solve problems and work in a team environment.
- Availability for various shifts, including weekends and holidays; ability to stand for the duration of a shift.
Nice to have
- Hospitality industry experience.
Pay
$18 - $18 USD base salary
Model-written summary · the original posting is authoritative