Pyramid Global Hospitality
Front Desk Agent
Hilton Philadelphia at Penns Landing · Full-time · Posted Oct 22, 2025
- Education
- High school diploma or equivalent.
About the job
The Front Desk Agent welcomes hotel guests, manages front-desk transactions and inquiries, and coordinates with other teams to support a positive stay.
What you'll do
- Greet guests and handle check-ins, check-outs, reservations, inquiries, and complaints.
- Provide hotel information, process payments, and keep the front desk clean and organized.
- Coordinate with housekeeping and maintenance and contribute to a safe, friendly team environment.
What they ask for
- High school diploma or equivalent.
- Computer skills and excellent verbal and written communication skills.
- Ability to work in a fast-paced setting and stand for the duration of a shift.
- Availability for various shifts, including weekends and holidays.
Model-written summary · the original posting is authoritative