Drimva

Pyramid Global Hospitality

Front Desk Agent

Boston Marriott Burlington · Full-time · Posted Oct 26, 2026

Experience
At least one year in a customer service role with high guest interaction.

About the job

Welcomes hotel guests, assists with luggage and arrival, explains hotel amenities and local information, and helps create a personalized guest experience.

What you'll do

  • Welcome and engage with guests, providing attentive customer service.
  • Assist with luggage and escort guests to the front desk for check-in.
  • Orient guests to hotel amenities and work with the team to provide a personalized experience.

What they ask for

  • At least one year in a customer service role with high guest interaction.
  • Ability to solve problems and work in a team environment.
  • Ability to stand for the duration of a shift.
  • Excellent verbal communication skills and availability for various shifts, including weekends and holidays.

Nice to have

  • Hospitality industry experience.

Pay

$19.00 - $19.00 USD base salary

Model-written summary · the original posting is authoritative

First seen Oct 27, 2026 · Last verified Nov 5, 2026 (UTC)