Pyramid Global Hospitality
Front Desk Agent AM
Clearwater Beach Marriott Resort on Sand Key · Full-time · Posted Jan 16, 2026
- Experience
- Work experience in a Hotel Front Desk Agent, receptionist, or similar role; no years specified.
About the job
Manage guest check-ins, check-outs, reservations, and inquiries while helping ensure a pleasant hotel stay.
What you'll do
- Handle guest registration, room assignments, check-in/check-out, and reservation records.
- Provide information about rooms, rates, amenities, payment methods, and hotel services; address guest complaints.
- Coordinate with housekeeping and arrange group or VIP services; upsell facilities and services when appropriate.
What they ask for
- Work experience as a Hotel Front Desk Agent, receptionist, or in a similar role.
- Customer service attitude.
- Excellent communication and organizational skills.
Nice to have
- Experience with FSPMS or MARSHA.
- Understanding of travel planning websites such as Booking and TripAdvisor.
Pay
$16.00 - $17.00 (base salary; currency not stated)
Tools
FSPMS, MARSHA, Booking, TripAdvisor
Model-written summary · the original posting is authoritative