Pyramid Global Hospitality
Front Desk Agent
Renaissance Indianapolis North Hotel · Full-time · Posted Oct 14, 2026
- Education
- High school diploma or equivalent.
About the job
Welcomes and checks in hotel guests, provides information and service recovery, and handles front desk transactions and guest requests.
What you'll do
- Check in guests, verify credit, record and fulfill special requests, and provide accurate information.
- Resolve guest issues, promote hotel programs, and share knowledge of hotel amenities and the local area.
- Maintain the house bank, process charges and refunds, communicate with the manager on duty, and assist other departments.
What they ask for
- High school diploma or equivalent.
- Computer skills.
- Excellent verbal and written communication skills.
- Ability to stand for the duration of the shift and work various shifts, including weekends and holidays.
Nice to have
Pay
$16.00 - $16.00 USD base salary
Model-written summary · the original posting is authoritative