Pyramid Global Hospitality
Front Desk Agent
Riverhouse Lodge, 3075 N Business Hwy 97, Bend, OR 97703 · Full-time · Posted Sep 29, 2026
- Education
- High school diploma or equivalent.
About the job
Welcomes and assists hotel guests by managing check-in, providing hotel and local information, resolving issues, and handling front desk transactions.
What you'll do
- Check in guests, confirm credit, record and fulfill special requests, and establish accurate guest information.
- Provide engaging customer service, promote hotel programs, and resolve guest problems.
- Handle front desk procedures such as maintaining the house bank, posting charges, processing refunds, and communicating pertinent information to the manager on duty.
What they ask for
- High school diploma or equivalent.
- Computer skills and excellent verbal and written communication skills.
- Ability to work in a fast-paced setting and stand for the duration of the shift.
- Availability to work various shifts, including weekends and holidays.
Nice to have
Model-written summary · the original posting is authoritative