Pyramid Global Hospitality
Front Desk Agent - Hotel Adeline
Hotel Adeline Scottsdale · Full-time · Posted Oct 16, 2026
- Education
- High school diploma or equivalent preferred.
About the job
Provides front-desk service at Hotel Adeline, handling guest arrivals, departures, payments, requests, and information about the hotel and local area.
What you'll do
- Welcome guests and complete check-in and check-out, including payment authorization, guest details, and special requests.
- Respond to guest questions and concerns, provide hotel and local information, and assist with reservations and accommodations.
- Process payments and refunds, maintain the house bank, coordinate with other departments, and uphold front-desk standards and procedures.
What they ask for
- Friendly, professional, engaging personality and passion for exceptional guest service.
- Strong communication, organizational, and problem-solving skills.
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Ability to stand for extended periods and work varying shifts, including nights, weekends, and holidays.
Nice to have
- High school diploma or equivalent.
- Previous front desk, hospitality, or guest service experience; basic computer proficiency and hotel property management system experience.
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