Pyramid Global Hospitality
Front Desk Manager
Hotel Indigo Cleveland Downtown · Manager · Full-time · Posted Oct 27, 2026
About the job
Manages daily front desk operations at Hotel Indigo Cleveland Gateway, supervising associates and ensuring accurate service, billing, and guest support.
What you'll do
- Oversee check-ins, check-outs, reservations, guest inquiries, records, payments, and cash handling.
- Recruit, train, schedule, supervise, and coach front desk associates.
- Resolve guest concerns and coordinate with housekeeping and maintenance to support room readiness and guest satisfaction.
Pay
$45000 - $55000 (base salary)
Model-written summary · the original posting is authoritative