Pyramid Global Hospitality
Front Desk Manager
$62K
Chatham Bars Inn · Manager · Full-time · Posted Oct 28, 2026
- Experience
- Minimum 2 years of front office and/or supervisory experience; luxury hotel setting preferred.
About the job
Manages the resort’s Front Office operations, staff, guest service, room availability, and departmental costs at Chatham Bars Inn.
What you'll do
- Oversee Guest Service Agents, Concierge, PBX, and Bell/Valet staff, including scheduling, staffing, delegation, and training.
- Maintain service standards and handle guest complaints; coordinate with other departments to support guest satisfaction.
- Control room rates and availability, assist with operating budgets, and manage departmental costs.
What they ask for
- At least 2 years of front office and/or supervisory experience.
- Demonstrated management and leadership skills, with superior customer service skills.
- Sound accounting background and ability to train subordinate staff in accounting.
- Excellent computer skills; able to work holidays and weekends and stand for long periods.
Nice to have
- Experience in a luxury hotel setting.
Pay
$62,000 - $62,000 USD base salary
Model-written summary · the original posting is authoritative