Pyramid Global Hospitality
Front Desk Supervisor
Residence Inn Boston Woburn · Full-time · Posted Jun 16, 2026
- Education
- High school diploma or equivalent
About the job
Supervises front desk operations and team members while providing guest services, resolving issues, and coordinating with other hotel departments.
What you'll do
- Oversee daily front desk shifts, coach and train team members, and ensure standard operating procedures are followed.
- Manage guest check-in, room assignments, special requests, service recovery, and hotel program sales.
- Maintain sundries inventory and house bank, follow cash-handling procedures, and coordinate with other departments.
What they ask for
- Availability to work a flexible schedule, including nights, weekends, and holidays.
- High school diploma or equivalent.
- Computer skills.
- Excellent verbal and written communication skills.
Nice to have
- Previous hotel or resort experience.
Pay
$20.00 - $20.00 (USD, base salary)
Model-written summary · the original posting is authoritative