Pyramid Global Hospitality
Front Desk - Supervisor
Hotel Indigo Cleveland Downtown · Full-time · Posted Oct 16, 2026
- Experience
- Hospitality industry experience required; no years specified.
About the job
Supervises guest services and bell attendants, welcoming guests, assisting with luggage and room escorts, and sharing information about hotel amenities and the local area.
What you'll do
- Welcome and orient guests, escort them to check-in and their rooms, and assist with luggage.
- Train and mentor bell attendants and help coordinate special events affecting guest arrivals and departures.
- Help keep the entrance area clean and organized while providing attentive guest service.
What they ask for
- Hospitality industry experience is required.
- Ability to remain calm, give direction, and solve problems.
- Ability to work in a team environment.
- Able to stand for a full shift and walk between the valet lot and different hotel areas.
Nice to have
- Previous experience as a hotel Bell Attendant or Supervisor.
Pay
$17.00 - $18.00 (base salary; pay period not specified)
Model-written summary · the original posting is authoritative