Pyramid Global Hospitality
Front Desk Supervisor
Renaissance Indianapolis North Hotel · Full-time · Posted Sep 25, 2026
- Experience
- Previous hotel front desk experience required; no years specified.
- Education
- High school diploma or equivalent.
About the job
Supervises front desk shifts at the Renaissance Indianapolis North, supporting guest services, team performance, and daily hotel operations.
What you'll do
- Oversee shift processes, coach and train front desk team members, and ensure adherence to standard operating procedures.
- Manage guest check-ins, special requests, problem resolution, and room pre-assignments.
- Coordinate with other departments and handle front desk tasks including the Sundries shop, house bank, and financial procedures.
What they ask for
- Previous hotel front desk experience.
- Availability for a flexible schedule, including nights, weekends, and holidays; the position requires availability on both Saturdays and Sundays.
- High school diploma or equivalent.
- Computer skills, strong verbal and written communication, and ability to work at a fast pace and stand for the shift.
Nice to have
- Previous hotel or resort experience.
- Outgoing, engaging personality and a strong desire to make an impact on others.
Pay
$17.00 - $17.00 USD base salary
Model-written summary · the original posting is authoritative